Hospice Account Executive

Dignity Care Partners; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Dignity Care Hospice in Indianapolis, IN is seeking a Hospice Account Executive to cultivate relationships with referral sources and guide patients and families through the hospice referral and admission journey. You will educate providers, hospitals, clinics, senior living communities, and families about hospice services, coordinating referrals and supporting the care team to ensure timely access.

You will leverage CRM tools to track referrals and work closely with the IDT to align capacity

Qualifications

• Experience in B2B or B2C healthcare sales is preferred.
• Proven ability to build and maintain professional relationships with referral partners.
• Strong communication skills with the ability to educate diverse audiences.

Responsibilities

• Build and maintain relationships with physicians, case managers, hospital staff, and senior living communities to educate them on hospice services and referrals.
• Coordinate timely hospice referrals by gathering clinical information and supporting eligibility assessments.
• Conduct community education and outreach to raise awareness of hospice philosophy and benefits.
• Support families and patients through the referral and admission process.
• Collaborate with the Interdisciplinary Team (IDT) to track capacity and referral activity.

Skills

Relationship building

Healthcare sales

Account management

CRM management

Communication

Tools

Salesforce

Job description

At Dignity Care Hospice, we provide compassionate, high-quality end-of-life care that focuses on dignity, comfort, and emotional support for patients and their families. Our interdisciplinary team is dedicated to serving our local communities and ensuring that every patient experiences peace and quality of life in their final days.

We believe that hospice care is not just about medical needs—it’s about emotional and spiritual support for patients and their families. Our team members are the heartbeat of everything we do, providing comfort, guidance, advocacy, and compassion through life’s final transitions.

What You Will Do as a Hospice Account Executive?

As a Hospice Account Executive, you will cultivate strong relationships with referral sources and guide patients and families through the hospice referral and admission journey. You will serve as the primary educator and resource for providers, hospitals, clinics, senior living communities, and families—ensuring timely, appropriate access to hospice services.

Key Responsibilities

• Building and maintaining professional relationships with physicians, case managers, hospital and clinic staff, senior living communities, and other referral partners to educate them on hospice services and identify appropriate referrals.
• Coordinating timely hospice referrals by gathering clinical information, supporting eligibility assessments, and ensuring smooth communication between referral partners and the hospice clinical team.
• Conducting community-facing education and outreach to increase awareness of hospice philosophy, services, and benefits.
• Supporting families, patients, and caregivers by providing hospice education, answering service-related questions, and helping guide them through the referral and admission process.
• Collaborating with the Interdisciplinary Team (IDT) to ensure accurate, up-to-date information regarding capacity, patient needs, and referral activity.
• Tracking referral trends, market opportunities, and provider engagement using approved CRM, EMR, or referral platforms.