Hosekeeping Manager

Greek Peak Holdings, LLC.; Town of Truxton (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Resort privileges

Wellness discounts

Professional development support

Job summary

Greek Peak Mountain Resort is seeking a Housekeeping Manager to lead the Housekeeping, Laundry, and Public Space teams across the resort, indoor waterpark, and off-site units. The role emphasizes maintaining high cleanliness standards while developing a high-performing team.

Applicants must be at least 18 and have weekend availability. The position involves overseeing inspections, coordinating with Front Desk, and managing supplies, labor costs, and guest requests in a four-season resort

Qualifications

• Experience as a Housekeeping Manager or similar leadership role in hospitality.
• Strong leadership, organization, and problem-solving abilities.
• Familiarity with room inspections and cleanliness standards.

Responsibilities

• Oversee daily Housekeeping, Laundry, and Public Space operations.
• Lead Room Supervisors and housekeeping staff, providing training and feedback.
• Hire, train, onboard, schedule, and support department employees.

Skills

Housekeeping management

Team leadership

Training & coaching

Quality inspections

Staff scheduling

Job description

Greek Peak Mountain Resort Mission Statement:

Join Our Team as a Housekeeping Manager at Hope Lake Lodge and Indoor Waterpark!

Hope Lake Lodge is seeking an experienced Housekeeping Manager to lead our Housekeeping, Laundry, and Public Space teams across our 151-room resort, indoor waterpark, public areas, and off-site rental units. This position plays a key role in maintaining exceptional cleanliness and presentation standards while leading and developing a high-performing housekeeping team.

Applicants MUST be at least 18 years old and have WEEKEND availability.

What You’ll Do:

• Oversee daily Housekeeping, Laundry, and Public Space operations.
• Lead Room Supervisors and housekeeping staff, providing training, coaching, performance feedback, and accountability
• Hire, train, onboard, schedule, and support department employees.
• Conduct room and property inspections to ensure cleanliness and quality standards are consistently met.
• Coordinate with Front Desk, Guest Services, and Maintenance to manage room readiness, out-of-order rooms, guest requests, and turnover priorities.
• Manage housekeeping supplies, linens, guest amenities, inventory, and ordering.
• Monitor staffing, labor costs, productivity, and department expenses.
• Respond to guest housekeeping concerns and ensure timely resolution.
• Maintain and enforce resort safety, sanitation, OSHA, and housekeeping procedures.
• Provide housekeeping oversight for off-site rental units.
• Continuously identify opportunities to improve cleanliness, efficiency, and overall guest experience.

Who We're Looking For:

• Previous experience as a Housekeeping Manager, Executive Housekeeper, Assistant Executive Housekeeper, or comparable housekeeping management position.
• Experience leading a housekeeping team in a hotel, resort, or similar hospitality environment.
• Strong knowledge of room inspections and housekeeping quality standards.
• Experience with hiring, training, coaching, scheduling, inventory, and supply ordering.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to work effectively in a fast-paced, guest-focused resort environment.
• Open availability, including weekends and holidays, based on business needs.
• Scenic & Inspiring Workplace: Work in the heart of a four-season resort, surrounded by mountains, adventure, and hospitality.
• Strategic Leadership Role: Influence policy, process, and people strategy at the highest levels of the organization.
• Make a Lasting Impact: Build systems and culture that help our teams thrive and our business succeed.
• Competitive Compensation & Perks: Enjoy resort privileges, wellness discounts, and professional development support.

Equal Opportunity Statement

Greek Peak Mountain Resort is an equal opportunity employer and values a diverse, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or any other protected status under applicable law.

Commuting Made Easy with Centro Bus Service

Working at Greek Peak or Hope Lake Lodge is more accessible than ever thanks to Centro’s Route 11, which provides weekday bus service between Cortland, Virgil, Greek Peak, and Marathon. Whether you’re coming from nearby towns or looking for a car-free commute, Route 11 makes it easy to get to work reliably and on time.

• Runs Monday through Friday, with two morning and two evening trips daily
• Convenient pickup/drop-off location at the bottom of the Hope Lake Lodge driveway on Route 392
• Evening departure times from Greek Peak:
  • To Marathon: 4:43 PM
  • To Cortland: 5:13 PM