On-site Sports Gear Customer Champion

Tennis Warehouse; Alpharetta (GA); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

Life insurance

Short-term disability

Paid vacation

Paid sick time

401(k) retirement plan

Profit sharing

Employee discounts

On-site gym

Career growth

Zusammenfassung

Tennis Warehouse in Alpharetta, GA is seeking a flexible Customer Service representative to assist customers by phone, live chat, and email. You will help customers find the right products, answer questions, and resolve issues with empathy.

The role is on-site, with the option of part-time or full-time hours, depending on needs. The successful candidate will be organized, possess strong communication skills, and be comfortable learning new software and company policies.

Qualifikationen

• Experience in customer service or call center environments.
• Strong communication skills, both written and spoken.
• Ability to learn new software and adapt to processes rapidly.
• Attention to detail and accuracy in data entry and notes.
• Comfort working in a fast-paced, team-oriented environment.

Aufgaben

• Assist customers via phone, live chat, and email.
• Provide product recommendations and guidance to help customers find the right items.
• Resolve customer issues with empathy and timely problem-solving.
• Maintain accurate records of interactions and update customer profiles.
• Collaborate with teammates to ensure consistent service quality.

Kenntnisse

Customer focus

Communication

Problem solving

Multi-tasking

Team player

Attention to detail

Organizational skills

Tools

Microsoft Office

Jobbeschreibung

Tennis Warehouse in Alpharetta, GA is seeking a flexible Customer Service representative to assist customers by phone, live chat, and email. You will help customers find the right products, answer questions, and resolve issues with empathy.

The role is on-site, with the option of part-time or full-time hours, depending on needs. The successful candidate will be organized, possess strong communication skills, and be comfortable learning new software and company policies.