Sports Gear Customer Advocate — Onsite

Tennis Warehouse; Alpharetta (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Short-term disability coverage

Paid vacation

Paid sick time

401(k) retirement plan

Profit-sharing program

Employee discounts across all Sports-W

Complimentary access to on-site gym

Career growth and development

Employee appreciation events

Job summary

Sports Warehouse in Alpharetta, GA is seeking reliable customer service representatives to support our growing sports gear business. You will assist customers by phone, live chat, and email, helping them choose products and resolve questions with a friendly, knowledgeable approach.

This on-site role offers full-time or part-time hours, with a schedule that may include late afternoons and Saturdays. Strong communication, multitasking, and team collaboration are essential to success in this busy

Qualifications

• Excellent verbal and written communication skills.
• Ability to learn new software quickly.
• Strong problem-solving and active listening.
• Ability to address customer needs calmly and effectively.

Responsibilities

• Assist customers via phone, live chat, or email with confidence.
• Provide knowledgeable product guidance and resolve issues promptly.
• Build lasting relationships through helpful, friendly service.
• Represent Sports Warehouse with professionalism and empathy in all interactions.

Skills

Customer service

Communication

Multitasking

Problem-solving

Active listening

Tools

Microsoft Office

Job description

Sports Warehouse in Alpharetta, GA is seeking reliable customer service representatives to support our growing sports gear business. You will assist customers by phone, live chat, and email, helping them choose products and resolve questions with a friendly, knowledgeable approach.

This on-site role offers full-time or part-time hours, with a schedule that may include late afternoons and Saturdays. Strong communication, multitasking, and team collaboration are essential to success in this busy