Hope House Shelter Navigator (Part-Time, 1st Shift)

Preble Street; Bangor (ME); On-site; USD 33,062 - 37,195; Part time

Job summary

Preble Street's Hope House in Bangor, ME seeks an entry-level Shelter Navigator. You will help keep residents safe, support daily living skills, and respond to crises within a trauma-informed environment.

The role involves documenting information, reporting outcomes, and collaborating with the Hope House team to advance program goals while upholding the agency mission and harm-reduction principles. Part-time schedule: Friday and Saturday, 6:00am-2:30pm.

Qualifications

• High school diploma or equivalent required.
• Preferred: Bachelor's degree in social work or related field.
• Experience in direct service provision to people experiencing homelessness preferred.

Responsibilities

• Maintain safety of Hope House residents and provide daily living skills support.
• Lead crisis intervention and provide shift coverage as needed.
• Document, report and manage information per agency requirements.
• Collaborate with Hope House team to achieve program goals and mission.

Skills

Crisis intervention

Harm reduction

Boundaries

Empathy

Communication

Education

High school diploma or equivalent

Bachelor's degree in social work or related field

Job description

Job Details

Level: Entry

Job Location: Bangor, Maine - Bangor, ME 04401

Hope House, a Preble Street low-barrier shelter located in Bangor, Maine, provides shelter and intensive services to individuals experiencing homelessness in a 24-hour trauma-informed environment grounded in social work best practices.

The Hope House Shelter Navigator is responsible for maintaining the safety of Hope House residents and for skills building activities, daily living skills support, crisis intervention, and coverage activities during shifts. This position ensures the collection, documentation and reporting of information and data as required; and works as a member of the Hope House team to support and achieve outcomes aligned with program goals and the agency mission.

Population Served: Individuals who are experiencing homelessness.

Schedule

Friday & Saturday, 6:00am-2:30pm

Qualifications

High school diploma or equivalent. Preferred: Bachelor's degree in social work or related field of study and experience in direct service provision to people experiencing homelessness, or comparable combination of education and relevant experience.

• Understanding of the Preble Street mission and harm reduction
• Understanding and positive regard for individuals experiencing homelessness and/or living in poverty.
• Understanding of low-barrier services and related challenges.
• Understanding of mental illness, substance use, and co-occurring disorders
• Ability to establish and maintain boundaries within diverse populations.
• Effective crisis intervention skills.

Compensation and Benefits

The hourly rate of pay for this part-time position is $23.82 per hour. As a direct service position in a 24/7 program, this position is eligible for shift differentials of$1.00 per hour for all hours actually worked between the hours of 7:00am and 10:00pm or $2.00 per hour for all hours actually worked between the hours of 10:00 pm and 7:00 am.

About Preble Street

Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty.

Equal Opportunity

Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local law.

Preble Street recognizes that Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, LGBTQ2IA+ people and women are less likely to apply for jobs if they don’t believe they meet every qualification described in a job posting.

Our hiring process recognizes the value of various lived experiences and backgrounds when assessing candidates.

Individuals from all cultures and communities are encouraged to apply.