Florence House 1st Shift Part-Time Housing Support Staff

Preble Street; Portland (ME); On-site; USD 49,000 - 50,000; Full time

Benefits offered by this job

Vacation time

Sick time

Personal time

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

403(b) retirement plan

Job summary

Preble Street in Portland, ME is seeking a full-time Housing Support Staff member for Florence House to engage with clients, provide casework services, and help maintain housing stability. The role includes crisis intervention, coverage duties, and collaboration with a team in a 24/7 housing program.

The schedule is Monday–Friday, 7:00am–3:30pm, with an hourly rate of $23.82 plus a $1 shift differential between 7:00am and 10:00pm.

Qualifications

• MHSS certification is required (on the job/after hire possible)
• Strong communication, de-escalation and crisis intervention skills
• Familiarity with community resources
• Ability to work with diverse populations and maintain professional boundaries
• Ability to work as part of a team

Responsibilities

• Outreaches and engages with clients and tenants.
• Participates in casework service provision.
• Provides program coverage and maintains safety in program spaces.
• Provides crisis intervention and support.
• Helps clients meet housing goals and maintain housing stability

Skills

Communication skills

De-escalation

Crisis intervention

Community resources

Professional boundaries

Teamwork

Education

MHSS certification

Job description

Job Details

Level: Entry

Job Location: Preble Street - PORTLAND, ME 04101

Florence House, one of Preble Street’s Housing First programs, provides comprehensive supportive services, shelter, and permanent housing for women 24 hours a day, 365 days a year.

Florence House has an available full-time Housing Support Staff position. This direct service position outreaches and engages with clients and tenants, participates in casework service provision, provide program coverage and maintains safety in program spaces, provides crisis intervention and support, and assists clients and tenants in meeting housing goals and maintaining housing stability.

The schedule for this position is Monday – Friday, 7:00am – 3:30 pm.

Qualifications

Qualifications include a combination of work experience, education, and/or training likely to provide the skills, knowledge, and ability to perform the work of the Housing Support Staff, as well as an understanding of and alignment with Preble Street’s mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low-barrier services. Mental Health Support Specialist (MHSS) certification is required and can be obtained on the job/after hire.

Required skills and knowledge include strong communication, de-escalation, and crisis intervention skills; familiarity with community resources; ability to work with and maintain professional boundaries with diverse populations; and the ability to work as part of a team.

Compensation & Benefits

The hourly rate of pay for these full-time (40 hours/week) positions is $23.82 per hour. Direct service positions in 24/7 programs are also eligible for shift differentials $1 per hour for all hours worked between the hours of 7:00am and 10:00pm.

• 160 hours (4 weeks, accrued) vacation time, 96 hours (12 days, accrued) sick time, 32 hours personal time, 12 Paid Holidays
• Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid life and disability insurance
• 403(b) retirement plan w/ employer match

Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty.

Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.

Preble Street recognizes that Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, LGBTQ2IA+ people and women are less likely to apply for jobs if they don’t believe they meet every qualification described in a job posting.

Our hiring process recognizes the value of various lived experiences and backgrounds when assessing candidates.

Individuals from all cultures and communities are encouraged to apply.