Hoover - Mobile Service Advisor - Full Time

Long Lewis Auto Group; Hoover (AL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Training provided

Competitive benefits package

Growing mobile service program

Job summary

Long-Lewis Auto Group in Hoover, AL is seeking a friendly Mobile Service Advisor to join our automotive dealership team. This full-time role involves contacting customers, advising on mobile service options, and scheduling technician visits at the customer’s home or workplace.

The position offers an earning potential of $40,000–$70,000 annually, with a base Pay Rate of $15 per hour. Prior dealership experience is helpful but not required, and a valid driver’s license is required.

Qualifications

• Pleasant, outgoing personality.
• Strong communication and appointment-setting skills.
• Automotive dealership experience is a plus, but not required.

Responsibilities

• Make outbound calls to customers regarding needed or recommended vehicle service.
• Explain available mobile service options in a professional and helpful manner.
• Schedule appointments for mobile technicians at the customer’s agreed-upon time and location.
• Confirm customer contact information, vehicle details, service needs, and appointment location.
• Coordinate with mobile service technicians.
• Maintain accurate appointment records and follow dealership processes.
• Provide excellent phone-based customer service.

Skills

Outgoing personality

Communication skills

Appointment setting

Job description

Hoover - Mobile Service Advisor - Full Time

• Posted on August 28, 2026

Locations

Showing 1 location

Long-Lewis Auto Group
Hoover, AL 35244, USA

• Travel Required : No
• Rate : $15 USD per hour
• Pay or shift range: Not specified
• SERVICE
• Full-Time
• Requisition #: HOOVE002957

Description

We are looking for a friendly, outgoing, and motivated Mobile Service Advisor to join our automotive dealership team. This position has great earning potential and is the perfect fit for someone who enjoys talking with customers over the phone, building rapport quickly, and helping schedule convenient vehicle service appointments.

In this role, the Mobile Service Advisor will make outbound calls to customers to advise them of recommended or needed vehicle service, answer basic questions, and schedule appointments for a mobile technician to complete the work at the customer’s home or workplace.

Work Schedule: Monday–Friday
Earning Potential: $40,000–$70,000 annually

Responsibilities include:

• Make outbound calls to customers regarding needed or recommended vehicle service
• Explain available mobile service options in a professional and helpful manner
• Schedule appointments for mobile technicians at the customer’s agreed-upon time and location
• Confirm customer contact information, vehicle details, service needs, and appointment location
• Coordinate with mobile service technicians
• Maintain accurate appointment records and follow dealership processes
• Provide excellent phone-based customer service

Qualifications:

• Pleasant, outgoing personality
• Comfortable making cold calls and speaking with customers by phone
• Strong communication and appointment-setting skills
• Automotive dealership experience is a plus, but not required
• Must have an unrestricted driver’s license
• Must have a clean driving record
• Dependable, organized, and motivated
• Ability to work independently and follow up consistently

What we offer:

• Earning potential of $40,000–$70,000
• Competitive benefits package
• Training provided
• Opportunity to be part of a growing mobile service program

If you are personable, confident on the phone, and enjoy helping customers schedule convenient vehicle service, we encourage you to apply for our Automotive Dealership Mobile Service Advisor position.

Travel Required

No .

Preferred

Thought Provoking : Capable of making others think deeply on a subject

Loyal : Shows firm and constant support to a cause

Leader : Inspires teammates to follow them

Dedicated : Devoted to a task or purpose with loyalty or integrity

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Financial : Inspired to perform well by monetary reimbursement

Entrepreneurial Spirit : Inspired to perform well by an ability to drive new ventures within the business

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Job Security : Inspired to perform well by the knowledge that your job is safe

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Experience

Preferred

1 year: Automotive Dealership Experience

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.