Hootsuite Implementation Pro - Platform Setup & Dashboards

Convosphere; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Share options

Performance bonus

Remote/hybrid options

Job summary

Convosphere is seeking a hands-on Hootsuite Implementation Specialist to deliver platform setup and configuration for new clients. You will work with an Implementation Manager, focusing on high-quality technical delivery within agreed scope and timeline.

Responsibilities include platform setup, configuration, and training, with emphasis on social listening, owned vs earned channels, dashboards, and alerts. Fluent English required, certification a plus.

Qualifications

• Fluent, professional-level English (written and spoken).
• Experience configuring and working in Hootsuite, Sprinklr, Sprout Social or Octopost.
• Strong understanding of social listening queries and filters; owned vs earned channels; dashboards, reports, and alerts.
• Hootsuite certification(s) and experience with repeatable implementation frameworks.

Responsibilities

• Platform Setup & Configuration: create queries, set up social channels, configure dashboards, reports, or alerts.
• Delivery Support: participate in requirements review sessions and implement configurations; QA your work and address feedback.
• Training Support: assist client training sessions and ensure the client is confident using the configured platform.
• Fluent, professional-level English (written and spoken).
• Experience configuring and working in Hootsuite, Sprinklr, Sprout Social or Octopost.
• Strong understanding of social listening queries and filters; owned vs earned channels; dashboards and alerts.
• High attention to detail and ability to work to a defined scope; comfortable in a delivery team.

Skills

Platform setup

Configuration

QA testing

Client training

English proficiency

Social listening

Owned vs earned channels

Dashboards & reports

Hootsuite certification

Implementation frameworks

Tools

Hootsuite

Sprinklr

Sprout Social

Octopost

Job description

Convosphere is seeking a hands-on Hootsuite Implementation Specialist to deliver platform setup and configuration for new clients. You will work with an Implementation Manager, focusing on high-quality technical delivery within agreed scope and timeline.

Responsibilities include platform setup, configuration, and training, with emphasis on social listening, owned vs earned channels, dashboards, and alerts. Fluent English required, certification a plus.