Homeware Sales Specialist

Crate & Barrel; Nashville (TN); On-site; USD 27,000 - 36,000; Full time

Job summary

Crate & Barrel is seeking a Sales Associate to guide customers in discovering home pieces that transform spaces, drive sales, and promote loyalty programs. You will uphold brand standards, maintain an inviting sales floor, and collaborate with team members to onboard new teammates and reinforce store policies.

You will engage customers with product expertise, assist with promotions, and uphold visual merchandising while supporting inventory and safety practices.

Qualifications

• Excellent interpersonal skills and ability to build rapport with customers and associates.
• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Drive sales through customer engagement, suggestive selling, and product knowledge.
• Greet customers, respond to questions, process payments, and escalate to management as needed.
• Communicate promotions, loyalty programs, and store initiatives to customers.
• Maintain brand standards, visual merchandising, and teamwork.
• Support store profitability and operational excellence with accountability.
• Engage customers through brand-promoting activities and demonstrations.
• Ensure products and displays are stocked and accessible for customers.

Skills

Interpersonal skills

Customer service

Teamwork

Flexibility

Problem solving

Tools

POS system

AS400

SKU tagging

Job description

Crate & Barrel is seeking a Sales Associate to guide customers in discovering home pieces that transform spaces, drive sales, and promote loyalty programs. You will uphold brand standards, maintain an inviting sales floor, and collaborate with team members to onboard new teammates and reinforce store policies.

You will engage customers with product expertise, assist with promotions, and uphold visual merchandising while supporting inventory and safety practices.