Homeowner Relations & Operations Lead

Better Talent; United States; On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer matching

Paid time off & sick leave

Paid parental leave after one year

Job summary

Summit Mountain Rentals / BonHom is seeking a Homeowner Operations Administrator in Breckenridge, CO. You will manage a portfolio of homeowners, serve as their trusted contact, and own operational needs of properties with independent decision-making.

The role emphasizes proactive communication, organization, and adaptability to balance homeowner goals with guest experience and company priorities.

Qualifications

• 3+ years of customer service, relationship management, hospitality, property management, or similar experience.

Responsibilities

• Build strong homeowner relationships and be the trusted point of contact for property owners.
• Coordinate with maintenance, housekeeping, vendors, and internal teams to drive timely solutions.
• Balance homeowner expectations, guest experience, property condition, and company priorities.

Skills

Relationship management

Hospitality

Property management

Customer service

Tools

MS Office

Property management software

Job description

Summit Mountain Rentals / BonHom is seeking a Homeowner Operations Administrator in Breckenridge, CO. You will manage a portfolio of homeowners, serve as their trusted contact, and own operational needs of properties with independent decision-making.

The role emphasizes proactive communication, organization, and adaptability to balance homeowner goals with guest experience and company priorities.