Homeowner Services Coordinator

Paycom - ATS; Breckenridge (CO); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

On-site parking

Ski pass program

Hotel and dining discounts

Paid time off (PTO)

401k matching

Job summary

Beaver Run Resort & Conference Center in Breckenridge, CO is seeking a Homeowner Services Coordinator to serve as the primary contact for homeowners, coordinating inspections, repairs, onboarding, and reservations. This on-site, year-round role supports a 400+ homeowner base and fosters strong owner relationships.

The position starts at $23.00 - $25.00 per hour, with full-time benefits and housing potential. Strong English, office software skills, and HOA/resort experience are preferred.

Qualifications

• High school diploma or equivalent preferred.
• HOA or resort experience a plus.
• Proficient with Microsoft Office Suite.
• Experience with property management software - Springer Miller Systems a plus.
• Proficient in English - written and spoken – required

Responsibilities

• Daily inspections of upcoming owner arrival units.
• Communication with owners and interdepartmentally to ensure best possible owner stay.
• Other office administration as needed.
• Create and foster relationships between homeowners, business partners and guests.
• Respond to homeowner phone calls and correspondence related to housekeeping, refurbishment, maintenance, reservations, etc.
• Assist owners with needs related to during their stay at Beaver Run Resort.
• Onboard homeowners and secure Beaver Run Resort property management commitment.
• Partner with the Beaver Run Resort staff on all issues regarding homeowners.

Skills

English proficiency

Customer service

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Property management software

Springer Miller Systems

Job description

Job Details: Job Location: Breckenridge, CO 80424, Salary Range: $20.00 - $26.50 Hourly, Job Shift: Day, Who We Are:

Caring is at the heart of everything we do! Beaver Run Resort & Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, dynamic environment, we encourage you to apply to be a part of our team.

What You'll Do:

The Homeowner Services Coordinator will serve as a point of contact for our homeowners and will provide and facilitate a broad range of services for our homeowners.This position will regularly involve unit arrival inspections, any guest damage, housekeeping or maintenance work that needs to be completed and possible refurbishment. Owner communication is a must and may include helping with owner reservations, onboarding owners, unit inspections, repairs and more. This position acts as a liaison for our homeowners and HOA and fosters a homeowner-centric environment. The Homeowner Services Department is essential to Beaver Run Resort's success, as it is the point of contact for over 400 homeowners and is an essential part of the homeowner experience. Position located on-premises in Breckenridge, CO. Housing may be available. Full-time, year-round position with benefits eligibility as described below.

Position starts at $23.00 - $25.00

Duties/Responsibilities:

• Daily inspections of upcoming owner arrival units
• Communication with owners and interdepartmentally to ensure best possible owner stay
• Other office administration as needed.
• Create and foster relationships between homeowners, business partners and guests.
• Respond to homeowner phone calls and correspondence related to housekeeping, refurbishment, maintenance, reservations, etc.
• Assist owners with needs related to during their stay at Beaver Run Resort.
• Onboard homeowners and secure Beaver Run Resort property management commitment.
• Partner with the Beaver Run Resort staff on all issues regarding homeowners.

What You'll Bring:

• Highschool diploma or equivalent experience -preferred
• HOA or resort experience a plus
• Proficient with Microsoft Office Suite or related software -required
• Experience with property management software - preferred
• Springer Miller Systems a plus
• Proficient in English - written and spoken – required

What We Offer:

• Opportunity for bonuses based on performance and time worked.
• On-site parking steps away from the lifts.
• Employee ski pass purchasing program.
• Hotel + Dining discounts.
• PTO.
• Insurance:
• Health
• Dental
• Vision
• Optional Life, Disability, etc.
• 401k + match

This job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictates.

Qualifications:

• Highschool diploma or equivalent experience -preferred
• HOA or resort experience a plus
• Proficient with Microsoft Office Suite or related software -required
• Experience with property management software - preferred
• Springer Miller Systems a plus
• Proficient in English - written and spoken – required