Homeowner Appointment Specialist

Bath Planet; Caldwell (ID); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Job summary

Kingdom Vision Builders LLC in Boise, ID is hiring a Call Center Representative to join our full-time team. You will contact homeowners by phone, schedule qualified appointments for free in-home consultations, and update customer information to ensure a smooth sales process.

The role requires exceptional customer service, strong communication, and the ability to multitask in a fast-paced environment. Product training will be provided, and a competitive salary with benefits is offered.

Qualifications

• 1–3 years of call center or customer service experience preferred.
• Excellent verbal and written communication skills.
• Comfortable speaking with homeowners by phone.
• Basic data entry and computer skills.

Responsibilities

• Contact homeowners by phone to schedule qualified appointments for our sales team.
• Deliver and adapt company scripts to engage prospective customers.
• Answer homeowner questions and overcome objections professionally.
• Accurately collect and enter customer information into company systems.
• Confirm appointments and maintain scheduling accuracy.
• Follow up with prospective customers as needed.
• Answer inbound calls from homeowners responding to advertisements.
• Update lead information and customer records.
• Maintain reports and track appointment activity; perform quality control and follow-up calls.
• Work closely with the sales team to ensure a positive customer experience.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Data entry

Tools

CRM software

Job description

Kingdom Vision Builders LLC in Boise, ID is hiring a Call Center Representative to join our full-time team. You will contact homeowners by phone, schedule qualified appointments for free in-home consultations, and update customer information to ensure a smooth sales process.

The role requires exceptional customer service, strong communication, and the ability to multitask in a fast-paced environment. Product training will be provided, and a competitive salary with benefits is offered.