Call Center Specialist — Growth, Benefits & Team Vibe

Bath Planet; Eagle (ID); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation

Casual dress environment

Growth opportunities

Job summary

Kingdom Vision Builders LLC in Boise, ID is seeking a Call Center Representative to contact homeowners by phone and schedule qualified appointments for free in-home consultations. You will update customer information and support lead management with a positive attitude.

Excellent communication and data-entry skills are essential. This full-time role offers competitive pay, medical/dental/vision benefits, and a casual, family-oriented work environment with opportunities for growth.

Qualifications

• 1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferred.
• Strong verbal and written communication skills.
• Product training provided.

Responsibilities

• Contact homeowners to schedule qualified appointments for our sales team.
• Deliver and adapt company scripts to engage prospective customers.
• Answer homeowner questions and overcome objections professionally.
• Accurately collect and enter customer information into company systems.
• Confirm appointments and maintain scheduling accuracy.
• Follow up with prospective customers as needed.
• Answer inbound calls from homeowners responding to advertisements.
• Update lead information and customer records.
• Maintain reports and track appointment activity; perform quality control and follow-up calls.
• Work closely with the sales team to ensure a positive customer experience.

Skills

Customer service

Call center

Communication skills

Data entry

Job description

Kingdom Vision Builders LLC in Boise, ID is seeking a Call Center Representative to contact homeowners by phone and schedule qualified appointments for free in-home consultations. You will update customer information and support lead management with a positive attitude.

Excellent communication and data-entry skills are essential. This full-time role offers competitive pay, medical/dental/vision benefits, and a casual, family-oriented work environment with opportunities for growth.