Homeless Outreach Navigator

City of Aurora; Aurora (CO); On-site; USD 35,000 - 44,000; Full time

Job summary

City of Aurora in Aurora, CO is seeking a Homeless Outreach Worker to build relationships with unhoused neighbors and connect them with housing and services. You will work under Housing and Community Services, using trauma-informed practices and coordinated entry processes to assess needs and link to shelter, medical, mental health, and social supports.

You will manage a caseload of 70+ clients, conduct safety planning, collaborate with partners, document in HMIS, and support abatements and

Qualifications

• High School or GED; required as baseline qualification.
• Associates degree in social/behavioral sciences or a related field preferred, not required.
• Valid Colorado driver’s license with a clean driving record; Enrollment in HMIS within two weeks of employment.
• Bilingual in Spanish preferred; experience in homelessness services a plus.

Responsibilities

• Create and maintain rapport with unhoused individuals to address immediate needs.
• Housing focused case management across multiple housing options.
• Engage individuals and assess needs (medical, mental health, substance use, shelter, food, benefits) and direct to services.
• Coordinate with community partners to link clients to services and stabilization.
• Enter data in HMIS and other data entry systems in a timely and accurate manner.
• Conduct coordinated entry assessments and updates.
• Develop individualized housing case plans with clients.
• Manage a caseload of 70+ individuals, prioritizing based on vulnerability.

Skills

Mental Health First Aid

Strong interpersonal skills

De-escalation / crisis intervention

Bilingual in Spanish (preferred)

Education

High School or GED

Associates degree in social/behavioral sciences or a related field (preferred, not required)

Tools

Microsoft Word

Excel

MS Teams

Job description

City of Aurora in Aurora, CO is seeking a Homeless Outreach Worker to build relationships with unhoused neighbors and connect them with housing and services. You will work under Housing and Community Services, using trauma-informed practices and coordinated entry processes to assess needs and link to shelter, medical, mental health, and social supports.

You will manage a caseload of 70+ clients, conduct safety planning, collaborate with partners, document in HMIS, and support abatements and