Homeless Outreach Caseworker - Torrington OWLs

CHD Careers; Connecticut; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Dental, Health & Life insurance

Paid time off

Paid holidays

Job summary

The Center for Human Development (CHD) seeks an Outreach Where you Live (OWLs) Unsheltered Outreach Caseworker to join our CT program. This on-site role involves street outreach, coordinating with external providers, and supporting individuals ending homelessness in Litchfield County.

We value lived experience and prioritize candidates with field readiness, strong communication, and a commitment to CHD's mission. The role requires driving and large travel within the county.

Qualifications

• Must have a high school diploma or GED.
• Two years of experience with adults with severe mental illness, addiction/recovery or unsheltered populations.
• Individuals with lived experience encouraged to apply.
• Bachelor’s degree in human services preferred.

Responsibilities

• Oversee a variety of cases in CT Litchfield county and provide tools to unsheltered individuals to help them reach their goals.
• Maintain a schedule including street outreach hours, equipment use, and external support providers.
• Work within CHD and regional network protocols to coordinate outreach with partner agencies.

Skills

Driving

Field work

Technology use

Communication

Education

High school diploma or GED

Bachelor’s degree in human services preferred

Job description

Job Details

Posting Details

• Posted on September 18, 2026

Locations

• Adult Mental Health - Connecticut
• Torrington, CT 06790, USA
• On-site
• Direct Service
• Full-Time
• Requisition #: COMMU006439

Description

The Center for Human Development, (CHD) is seekingan Outreach Where you Live (OWLs) Unsheltered Outreach Caseworker to join our new Unsheltered Outreach program in the CT Litchfield county area.

Your role as an OWLS Unsheltered Outreach Caseworker:

The OWLs Unsheltered Outreach Caseworker oversees a variety of cases through different venues on a daily basis in the CT Litchfield county area and is able to provide the unsheltered seeking assistance the necessary tools to accomplish their goals. They will maintain a schedule including but not limited to hours of actual street outreach, use of equipment and supplies as well as a schedule of external support providers that may able to further the individuals’ attempts to end their homelessness. Also will work within the program’s model as well as protocols established by the Western CT Mental Health Network and the Coordinated Access Network with whom we jointly run the outreach services establishing open communication, support and accountability among collaborating agencies.

Requirments

• High school diploma or GED required
• Two years’ experience working with adults with severe and prolonged mental illness, addiction/recovery or unsheltered populations
• Individuals with lived experience encouraged to apply
• Bachelor’s degree in human services preferred
• Comfortable being in the field and covering Litchfield county, this is not an office position and requires a large amount of driving
• Ability to utilize technology to perform essential job duties
• Reliable, registered & insured vehicle and approved driving record check
• Approved criminal background check (CORI)

Success Factors

The Unsheltered Outreach Caseworker should actively support the philosophy of the Agency and maintain a high level of commitment to program consumers and staff. Personality traits should include:

• Cheerful, out-going personality
• High energy level; self initiating
• Philosophical commitment to the concept of human potential
• Directive and goal oriented
• Assertive and confident
• Performs well under stress and in the event of crisis
• Open, direct interpersonal style; works well as a team member
• Demonstrates patience, caring, and compassion
• Ability to set limits
• Open, direct interpersonal style; works well as a team member and with supervisor
• Organized, Motivated, Dependable
• Flexible (i.e. adjusting hours to meet consumer & program needs, being trained in new techniques and strategies, etc.)

Schedule

Sunday 2:00pm-10:00pm, Monday 2:00pm-10:00pm, Tuesday 2:00pm-10:00pm, Wednesday 11:00am-7:00pm, Thursday 2:00pm-10:00pm, Friday off, Saturday off.

Take advantage of a competitive compensation package starting at $22.00/hr. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

AT CENTER FOR HUMAN DEVELOPMENT (CHD) CARE FINDS A WAY:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.