Homeless Outreach Caseworker - Waterbury OWLs

Center for Human Development, Inc.; Waterbury (CT); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Holidays

Job summary

Center for Human Development, Inc. (CHD) seeks an OWLS Unsheltered Outreach Caseworker in Waterbury, CT. The role involves field outreach and coordinating with partner agencies to help individuals end homelessness.

You will manage a daily outreach schedule, drive as needed, and work within established protocols with the Western CT Mental Health Network and Coordinated Access Network. A high school diploma is required, with a preference for a bachelor’s degree in human services.

Qualifications

• High school diploma or GED required.
• Two years’ experience with adults with severe mental illness, addiction or unsheltered populations.
• Ability to drive, own vehicle, and valid driving record.
• Field-based role; not an office position and requires driving in Litchfield county.

Responsibilities

• Oversee a variety of cases across different venues in Waterbury, CT.
• Maintain a schedule including hours of street outreach and coordination with external providers.
• Follow CHD and Western CT Mental Health Network protocols for outreach.

Skills

Outreach experience

Care coordination

Education

High school diploma or GED

Bachelor’s degree in human services preferred

Job description

Homeless Outreach Caseworker - Waterbury OWLs

Job Category : Direct Service

Requisition Number : HOMEL006462

• Posted : October 8, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Adult Mental Health - Connecticut
Waterbury, CT 06706, USA

Description

The Center for Human Development, (CHD) is seekingan Outreach Where you Live (OWLs) Unsheltered Outreach Caseworker to join our new Unsheltered Outreach program in Waterbury, CT.

Your role as an OWLS Unsheltered Outreach Caseworker:

The OWLs Unsheltered Outreach Caseworker oversees a variety of cases through different venues on a daily basis in the Waterbury, CT and is able to provide the unsheltered seeking assistance the necessary tools to accomplish their goals. They will maintain a schedule including but not limited to hours of actual street outreach, use of equipment and supplies as well as a schedule of external support providers that may able to further the individuals’ attempts to end their homelessness. Also will work within the program’s model as well as protocols established by the Western CT Mental Health Network and the Coordinated Access Network with whom we jointly run the outreach services establishing open communication, support and accountability among collaborating agencies.

REQUIRMENTS:

• High school diploma or GED required
• Two years’ experience working with adults with severe and prolonged mental illness, addiction/recovery or unsheltered populations
• Individuals with lived experience encouraged to apply
• Bachelor’s degree in human services preferred
• Comfortable being in the field and covering Litchfield county, this is not an office position and requires a large amount of driving
• Ability to utilize technology to perform essential job duties
• Reliable, registered & insured vehicle and approved driving record check
• Approved criminal background check (CORI)

SUCCESS FACTORS:

The Unsheltered Outreach Caseworker should actively support the philosophy of the Agency and maintain a high level of commitment to program consumers and staff. Personality traits should include:

• High energy level; self initiating
• Philosophical commitment to the concept of human potential
• Directive and goal oriented
• Assertive and confident
• Performs well under stress and in the event of crisis
• Open, direct interpersonal style; works well as a team member
• Demonstrates patience, caring, and compassion
• Ability to set limits
• Open, direct interpersonal style; works well as a team member and with supervisor
• Flexible (i.e. adjusting hours to meet consumer & program needs, being trained in new techniques and strategies, etc.)

SCHEDULE:

1st shift, 8:30am-4:30pm. Days on: Monday, Tuesday, Wednesday, Thursday, Friday. Days off: Saturday, Sunday.

Take advantage of a competitive compensation package starting at $22.00/hr. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

AT CENTER FOR HUMAN DEVELOPMENT (CHD) CARE FINDS A WAY:

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

CONNECT WITH OUR TEAM TODAY!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.