Homebuyer Experience Specialist | Sales Processor

Clayton Homes (New); Liberty (TX); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits package

401K with company match

Paid parental leave

Paid time off

Paid holidays

Volunteer time off

Job summary

Clayton Homes (New) seeks a Sales Processor to guide customers through the home buying journey, coordinating documents and communications among lenders, sales teams, and closing professionals. The role emphasizes accuracy, urgency, and exceptional customer service to ensure a smooth closing process.

The position requires strong organizational skills, proficiency with Microsoft Office, and the ability to manage multiple tasks while maintaining a high level of integrity and customer focus.

Qualifications

• Experience in customer-facing roles.
• Excellent verbal and written communication.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and Excel.

Responsibilities

• Establish ongoing relationships by delivering best-in-class customer service.
• Assist and educate customers throughout the home buying process.
• Coordinate steps with all parties to ensure clear, urgent communication.
• Gather and prep information for applications and closings to ensure accuracy.
• Maintain customer files and provide regular updates to the sales team.

Skills

Customer service

Verbal communication

Empathy

Multitasking

Attention to detail

Education

No specific degree required

Tools

Microsoft Office

Excel

Job description

Clayton Homes (New) seeks a Sales Processor to guide customers through the home buying journey, coordinating documents and communications among lenders, sales teams, and closing professionals. The role emphasizes accuracy, urgency, and exceptional customer service to ensure a smooth closing process.

The position requires strong organizational skills, proficiency with Microsoft Office, and the ability to manage multiple tasks while maintaining a high level of integrity and customer focus.