Homebuyer Experience Specialist

Tri Pointe Homes Holdings, Inc.; Richmond (TX); On-site; USD 52,000 - 68,000; Full time

Job summary

Tri Pointe Homes Houston is seeking an experienced New Home Advisor to drive home sales and deliver an exceptional customer experience across assigned communities. You will conduct model-home tours, guide buyers through floor plans, and ensure accurate CRM data entry to maximize backlog opportunities.

Responsibilities include coordinating with construction, customer care, and design teams, handling sales documentation, and actively following up to close deals.

Qualifications

• Bachelor’s degree preferred.
• Real estate license required by state law if applicable.
• Minimum 1 year of sales experience.
• New home sales experience preferred.
• Knowledge of sales programs, policies, and procedures.
• Working knowledge of homebuilding and residential real estate.
• Ability to deliver clear persuasive sales presentations.
• Proficient in Microsoft Word, Excel, Outlook.

Responsibilities

• Tour model homes with prospective buyers and present the selling process.
• Lead customers through homesites and floor plans.
• Manage backlog and communicate with buyers post-purchase decisions.
• Input data into CRM to drive sales in assigned communities.
• Explain and process sales documentation for purchase agreements.
• Collaborate with departments to ensure a seamless process from setup to close.
• Follow up to close sales and drive customer satisfaction.
• Attend weekly division sales rallies and corporate events.

Skills

Sales experience

Real estate knowledge

Microsoft Office

Presentations

Communication

Education

Bachelor’s degree

Tools

CRM systems

Job description

Tri Pointe Homes Houston is seeking an experienced New Home Advisor to drive home sales and deliver an exceptional customer experience across assigned communities. You will conduct model-home tours, guide buyers through floor plans, and ensure accurate CRM data entry to maximize backlog opportunities.

Responsibilities include coordinating with construction, customer care, and design teams, handling sales documentation, and actively following up to close deals.