Home Service Representative

Valued Relationships, Inc.; Illinois; Ibrido; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision insurance

401(k) Retirement with company match

Paid Time Off

Paid Parental Leave

Short-Term/Long-Term Disability

Tuition Reimbursement

Employee discounts

Descrizione del lavoro

Modivcare is seeking an in-home service technician to install, service, and troubleshoot personal emergency response systems and home medical devices for members in the local area.

The role requires travel within the assigned territory, a valid driver’s license, and the ability to work independently with a flexible schedule. Competitive hourly pay and comprehensive benefits are offered.

Competenze

• High school diploma or GED required.
• Valid driver’s license and reliable transportation.
• Ability to travel within a 100-mile radius of the assigned service area (in state).
• Pass a background check, including motor vehicle records, and drug screening/fingerprinting.

Mansioni

• Install, service, troubleshoot, and remove personal emergency response systems in members' homes.
• Schedule and manage assigned jobs; ensure appointments meet service level expectations.
• Maintain communication with Home Service Coordinators; provide status updates.
• Educate members and caregivers on proper use of installed equipment.
• Travel within the service territory to complete installations and service requests.

Conoscenze

Customer service

Communication

Independent work

Flexible schedule

Formazione

High school diploma or GED

Strumenti

Personal computer

Tablet

Smartphone

Descrizione del lavoro

Job Overview

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position offers the opportunity to make a meaningful impact by helping seniors and individuals with healthcare needs maintain their independence and safety at home. Flexible scheduling options are available, allowing you to manage your own work hours while serving members in your local area. This role…

Responsibilities

Install, service, troubleshoot, and remove personal emergency response systems, homecare monitoring equipment, and medication dispensing devices in member’s homes. Responsible for scheduling and managing assigned jobs, ensuring appointments are coordinated, communicated, and completed within established service level expectations. Maintain regular communication with VRI Home Service Coordinators regarding scheduling updates, changes, and job completion status. Complete assigned work orders accurately and efficiently. Educate members and caregivers on the proper use of installed equipment. Maintain professional and courteous interactions with members and their families. Travel throughout the assigned service territory to complete installations and service requests.

Qualifications

We are interested in speaking to individuals with the following… High school diploma or GED. Valid driver’s license and reliable transportation. Ability to travel within a 100-mile radius of the assigned service area (in state). Access to a personal computer, tablet, or smartphone. Basic tools required for the installation of electronic equipment. Ability to pass a background check, including a motor vehicle records review. Ability to successfully complete drug screening and fingerprinting requirements. Strong customer service and communication skills. Ability to work independently and manage a flexible schedule.

Compensation

Salary: $15/hr

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Extended driving; frequent vehicle entry and exit; frequent standing and walking;

Benefits

We value our team members and realize the importance of benefits for you and your family.

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax
• Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

About Modivcare

Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes.

Equal Opportunity

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law.

Protection and Security

Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.