Home Network Install & Service Technician

Comcast Technology Solutions; Baltimore (MD); Vor Ort; USD 25.000 - 35.000; Vollzeit

Benefits dieser Stelle

Health benefits

Dental and Vision

Paid time off

Holiday pay

Discounted cable services

Paid training

Zusammenfassung

Comcast Corporation in Baltimore is seeking a Residential Installation & Service Technician to install and troubleshoot broadband services at customers' homes. You will perform installations, diagnose issues, and ensure quality, safety, and customer satisfaction.

The role involves physical work, climbing ladders, and driving a company vehicle; requires flexibility for nights, weekends, and overtime. Day-one benefits and training are provided; base pay is $21.84 per hour plus bonuses.

Qualifikationen

• Adaptability to varying work environments.
• Strong communication with customers and teammates.
• Ability to analyze and solve problems quickly.
• Basic understanding of home networking and safety procedures.

Aufgaben

• Perform residential installations, service changes, and disconnects while following safety work practices and codes.
• Diagnose and resolve issues from network connectivity to customer equipment.
• Install and support home networks using coaxial, Ethernet, and Wi-Fi technologies.
• Verify service quality using testing tools and adjust as needed.
• Educate customers on products, services, equipment use and expectations.
• Document completed work and update customer accounts digitally.
• Maintain vehicle, tools, and equipment; report safety concerns promptly.
• Operate ladders, hand tools, meters, and power tools safely; work at heights as required.
• Complete required training, certifications, background checks, and licensing.

Kenntnisse

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Ausbildung

High School Diploma / GED

Jobbeschreibung

Comcast Corporation in Baltimore is seeking a Residential Installation & Service Technician to install and troubleshoot broadband services at customers' homes. You will perform installations, diagnose issues, and ensure quality, safety, and customer satisfaction.

The role involves physical work, climbing ladders, and driving a company vehicle; requires flexibility for nights, weekends, and overtime. Day-one benefits and training are provided; base pay is $21.84 per hour plus bonuses.