Home Medical Equipment Setup & Patient Service Tech

Quipt Home Medical, Corp.; Lenexa, Northern (KS, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability & Long Term Dis"

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up, and collect DME and respiratory equipment for home care patients. You will represent the company with a focus on exceptional customer service and safety, coordinating with the clinical team as patient needs change.

You will perform equipment assembly, patient instruction, documentation, and inventory tasks, while maintaining compliance with HIPAA and OSHA standards and ensuring timely deliveries and pickups in the

Qualifications

• Two years of HME/DME delivery experience.
• Knowledge of patient safety and HIPAA.
• Ability to assess home safety and patient needs.

Responsibilities

• Deliver, set up and pick up DME equipment and supplies to home care patients and commercial accounts.
• Organize and load products for efficient delivery and ensure on-time performance.
• Practice proper infection control and PPE usage during patient interactions.
• Provide patient orientation on equipment use and care.
• Document payments, insurance information and complete delivery paperwork.
• Maintain equipment, inventory and vehicle cleanliness.

Skills

Customer service

Communication skills

Conflict resolution

English fluency

Professionalism

Education

High School diploma or equivalent

Tools

Computer skills

Job description

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up, and collect DME and respiratory equipment for home care patients. You will represent the company with a focus on exceptional customer service and safety, coordinating with the clinical team as patient needs change.

You will perform equipment assembly, patient instruction, documentation, and inventory tasks, while maintaining compliance with HIPAA and OSHA standards and ensuring timely deliveries and pickups in the