Home Medical Equipment Technician – Patient Service Pro

Quipt Home Medical; Decatur (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up and support DME and respiratory equipment for home care patients. You will educate patients on equipment use, collaborate with staff on patient needs, and ensure safe delivery and pickup within assigned routes.

As a key company representative, you will provide compassionate service, maintain accurate paperwork, and uphold infection control and safety standards in a fast-growing team.

Qualifications

• High School diploma or equivalent required.
• Excellent customer relations, communication and teaching skills.
• Excellent driving record.
• Two years of HME/DME experience preferred.
• Delivery and stockroom experience beneficial.

Responsibilities

• Deliver, set up and pick up DME equipment and supplies to home care patients and commercial accounts.
• Assist with patient instruction on proper use of equipment and safety.
• Maintain safety, infection control and documentation per company policy.
• Coordinate with dispatch to optimize delivery routes and schedules.
• Perform vehicle maintenance, inventory checks and equipment prep.
• Provide excellent customer service as the company representative.

Skills

Customer service

Bilingual EN/ES

Driver's license

Communication

Education

High School diploma or equivalent

Job description

Quipt Home Medical is seeking a Patient Service Technician to deliver, set up and support DME and respiratory equipment for home care patients. You will educate patients on equipment use, collaborate with staff on patient needs, and ensure safe delivery and pickup within assigned routes.

As a key company representative, you will provide compassionate service, maintain accurate paperwork, and uphold infection control and safety standards in a fast-growing team.