Home Medical Equipment Delivery & Patient Support Tech

Rotech Healthcare; Laramie (WY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

401(k)

Medical, prescription, dental, and vision coverage

Job summary

Rotech Healthcare Inc. is looking for a dedicated Customer Service Technician in Laramie, Wyoming. This role involves delivering, setting up, and maintaining medical equipment, while providing excellent customer service to patients and referral sources. Candidates should have a high school diploma or GED and preferably experience with medical equipment. Responsibilities include coordinating insurance verification, managing intake processes, and educating users on equipment safety and maintenance. Join us in making a positive impact on patients' lives.

Qualifications

• Minimum of high school diploma or GED required.
• Experience with medical equipment is preferred.
• One year of related work experience is preferred.

Responsibilities

• Deliver and set up medical equipment at patients' homes.
• Educate patients and caregivers on equipment use.
• Provide customer service in person and over the phone.

Skills

Effective communication in English

Self-motivation

Attention to detail

Mathematical calculations

Education

High school diploma or GED equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rotech Healthcare Inc. is looking for a dedicated Customer Service Technician in Laramie, Wyoming. This role involves delivering, setting up, and maintaining medical equipment, while providing excellent customer service to patients and referral sources. Candidates should have a high school diploma or GED and preferably experience with medical equipment. Responsibilities include coordinating insurance verification, managing intake processes, and educating users on equipment safety and maintenance. Join us in making a positive impact on patients' lives.