Home Manager

Volunteers of America Mid-States; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

403(B) plan with company matching

Paid time off

Job summary

Volunteers of America Mid-States in Nashville, TN is seeking a Home Manager to oversee the daily operations of a supported living home for individuals with developmental disabilities. You will supervise and train a team of Direct Support Professionals across all shifts, ensuring safety, quality care, and compliance with ISP/state regulations.

The role requires a high school diploma (preferred), experience in human services, and supervisory experience.

Qualifications

• High School diploma or equivalent preferred.
• Experience in working in Human Services or related field.
• Supervisory and direct-care experience preferred.

Responsibilities

• Maintain safety of home environment and cleanliness of home, following VOA policies and procedures for Home Safety.
• Supervise and assist consumers in maintaining wholesome and productive lives, ensuring opportunities are provided for consumers to achieve goals.
• Perform all training of Direct Support Professionals per mandated curriculum required by state and VOA policy.
• Perform all other duties as required by Residential Coordinator.
• Accompany consumers on all scheduled or emergency medical appointments and consultations.
• Attend Interdisciplinary Team Meetings and Circles of Support as assigned by Residential Coordinator.
• Complete all weekly, monthly, and quarterly documentation to assure compliance with ISP and state regulations.
• Train all staff to Specific Individualized Training per ISP, detailing visions, negotiables, non‑negotiables, likes, dislikes, and fears.
• Plan and coordinate leisure, recreational, and social activities.
• Assist consumers in maintaining relationships with family, friends, and guardians.
• Supervise staff and assigned consumers; be available via pager or established process during shortages or consumer emergencies.
• Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer needs and approved cost plans.
• Review hours worked and authorize pay by signing off approval on timesheets of Direct Support Professionals.
• Reconcile scheduled time and actual time worked by each staff member. Participate in weekly overtime determination and implement plans to reduce unnecessary overtime in conjunction with Residential Coordinator.
• Monitor and evaluate staff performance; discuss findings with RSC.
• Recommend and administer disciplinary action for staff not meeting satisfactory performance or violating company policies.
• Participate in interviewing and hiring process.
• Be available for off‑duty calls regarding staff or consumer needs.
• Submit weekly reports on staff and consumers to Residential Coordinator and Program Director.
• Initiate purchase requests in a timely manner to meet consumer needs.

Education

High School diploma or equivalent

Job description

Position Title

Home Manager

Location

Nashville, TN

Status

Full Time, Salary, Exempt

Program

Residential Services

Reports To

Residential Services Coordinator and Program Director

Introduction

Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, “volunteer” referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission‑driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Benefits

• Health and Wellness
  • Employee Assistance Plans (EAP)
  • Health and Wellness Program
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Spending Account
  • Short Term Disability
  • MetLife Legal Plans
• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance (company paid)
  • 403(b) retirement plan with company fund matching
  • Employee discounts
  • Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
  • All company paid benefits and paid time off effective day one
• Work Culture
  • Commitment Committee
  • Justice Committee
  • Integrity Committee
  • Compassion Committee
  • Retention Committee
• Training & Development
  • VOA LEAD Program - Leadership Development Program
  • VOA University - Staff Development
  • VOA Academy - Clinical Training and Development

Job Summary

Responsible for the daily operations of a supported living home for persons with developmental disabilities. This includes supervising and training a team of Direct Support Professionals covering all shifts in the home.

Qualifications

• High School diploma or equivalent preferred.
• Experience in working in Human Services or related field.
• Supervisory and direct‑care experience preferred.

Responsibilities

• Maintain safety of home environment and cleanliness of home, following VOA policies and procedures for Home Safety.
• Supervise and assist consumers in maintaining wholesome and productive lives, ensuring opportunities are provided for consumers to achieve goals.
• Perform all training of Direct Support Professionals per mandated curriculum required by state and VOA policy.
• Perform all other duties as required by Residential Coordinator.
• Accompany consumers on all scheduled or emergency medical appointments and consultations.
• Attend Interdisciplinary Team Meetings and Circles of Support as assigned by Residential Coordinator.
• Complete all weekly, monthly, and quarterly documentation to assure compliance with ISP and state regulations.
• Train all staff to Specific Individualized Training per ISP, detailing visions, negotiables, non‑negotiables, likes, dislikes, and fears.
• Plan and coordinate leisure, recreational, and social activities.
• Assist consumers in maintaining relationships with family, friends, and guardians.
• Supervise staff and assigned consumers; be available via pager or established process during shortages or consumer emergencies.
• Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer needs and approved cost plans.
• Review hours worked and authorize pay by signing off approval on timesheets of Direct Support Professionals.
• Reconcile scheduled time and actual time worked by each staff member. Participate in weekly overtime determination and implement plans to reduce unnecessary overtime in conjunction with Residential Coordinator.
• Monitor and evaluate staff performance; discuss findings with RSC.
• Recommend and administer disciplinary action for staff not meeting satisfactory performance or violating company policies.
• Participate in interviewing and hiring process.
• Be available for off‑duty calls regarding staff or consumer needs.
• Submit weekly reports on staff and consumers to Residential Coordinator and Program Director.
• Initiate purchase requests in a timely manner to meet consumer needs.

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.