Home Coordinator

Socket.dev; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health program

Medical coverage

Dental coverage

Vision coverage

FSA

Short-term disability

Legal plans

Competitive pay

403b match

Loan forgiveness

Job summary

Volunteers of America Mid-States (VOA) seeks a Home Coordinator to oversee daily operations of supported living homes for adults with intellectual and developmental disabilities. You will supervise Direct Support Professionals and ensure adherence to VOA policies and regulatory standards.

The role requires leadership, teamwork, and a collaborative approach to improve residents’ quality of life while maintaining confidentiality and HIPAA compliance.

Qualifications

• At least 2 years of experience working with adults who have intellectual and developmental disabilities.
• Knowledge of applicable regulatory requirements.
• Planning and organizational skills.
• Supervising, training staff, and good judgement.
• Effective, courteous, professional communication.
• Ability to maintain confidentiality and uphold HIPAA.
• Team player and collaborative approach.

Responsibilities

• Maintain safety and cleanliness of the home per VOA policies.
• Supervise and assist consumers to pursue meaningful activities.
• Train Direct Support Staff per mandated curriculum.
• Accompany consumers to medical appointments and coordinate with the RN.
• Attend Interdisciplinary team meetings.
• Complete weekly, monthly, quarterly documentation per PCISP.
• Coordinate individualized support plans and annual trainings.
• Plan leisure, recreational, social activities.
• Manage staff schedules within budgets.
• On-call availability.
• Review hours and approve timesheets.

Skills

IDD knowledge

Regulatory knowledge

Planning & organizing

Staff supervision

Effective communication

HIPAA compliance

Team player

Job description

Position Title

Home Coordinator

Location

Middle, TN

Status

Full Time, Salary, Exempt

Program

Development Disability Services

Reports To

Residential Service Coordinator

Introduction

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

Benefits

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account Short Term Disability
• MetLife Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• *Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• *All company paid benefits and paid time off effective day one

Work Culture

• Integrity Committee
• Compassion Committee
• Retention Committee

Training & Development

• VOA LEAD Program- Leadership Development Program
• VOA University - Staff Development
• VOA Academy - Clinical Training and Development

Job Summary and Qualifications

The Home Coordinator, with the direction from the Residential Service Coordinator, will be responsible for the daily operations of supported living homes for people with intellectual and developmental disabilities. This includes supervising and training a team of Direct Support Professionals in those homes.

What You Must Have

• At least 2 years of experience working with adults who have intellectual and developmental disabilities.
• Knowledge of applicable regulatory requirements
• Planning and organizational skills
• Skills in good judgement, supervising, and training staff
• Ability to communicate effectively in a courteous and professional manner
• Ability to maintain confidentiality and uphold HIPAA
• Ability to work as a team member

To excel in this role the Home Coordinator will be strategic, inclusive, collaborative, opportunity-minded, self-motivated, adaptable, effective at building relationships, and motivated to make change happen for individuals who have IDD. Additionally, excellent communication and interpersonal skills are a must.

Responsibilities

1. Maintain safety and cleanliness of the home, while following VOA policies and procedures
2. Supervise and assist consumers in maintaining wholesome and productive lives with the emphasis on assuring that opportunities are provided for the consumers to achieve that which they envision for their own lives
3. Train all Direct Support Staff per mandated curriculum as required by state and VOA policies and regulations
4. Accompany consumers on all scheduled and emergency medical appointments/consultations, and ensure communication with the agency’s Registered Nurse
5. Attend all Interdisciplinary team meetings as assigned by the Residential Service Coordinator
6. Complete all weekly, monthly, and quarterly documentation to assure compliance with PCISP goals and State Regulations
7. Train all staff on each client’s Individualized Support Plan and ensure annual training courses are completed as well
8. Plan and coordinate leisure, recreational, and social activities
9. Assist consumers in maintaining relationships with family and friends
10. Responsible for the supervision of staff and assigned customers. Must be available on an on-call basis
11. Develop staff schedules with budgetary constraints and guidelines to provide staff ratios based on consumer needs and approved cost plans
12. Review on an ongoing basis hours worked and authorized pay by approving timesheets for their assigned Direct Support Staff
13. Reconcile scheduled time off and actual time worked by each staff member. Participate in weekly overtime evaluations
14. Monitor and evaluate staff performance
15. Recommend disciplinary action for staff not meeting satisfactory performance or violation of policies
16. Performance and quality improvement duties as assigned by Residential Service Coordinator
17. Initiate purchase requests in a timely manner to meet the needs of the consumers we serve
18. Ensure that grocery/supply shopping is done appropriately and within the client’s budgets
19. Ensure the maintenance on the homes vehicles is being completed
20. Ensure MARS are accurate and up-to-date
21. Communicate with the agency’s Registered Nurse on any health concerns for the consumers
22. Ensure that all medical appointments and encounters are documented in the Practical Health System

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.