Home Manager

VOA Mid-States; Nashville (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Plans

Health and Wellness Program

Medical Coverage

403(b) retirement plan with company matching

Job summary

A regional non-profit organization in Nashville, TN, is seeking a qualified candidate to oversee the daily operations of a supported living home for individuals with developmental disabilities. Responsibilities include supervising a team of Direct Support Professionals, ensuring consumer safety, and maintaining compliance with state regulations. Ideal candidates should have a high school diploma and supervisory experience in the human services sector. Competitive benefits and a supportive work environment are offered.

Qualifications

• Experience in Human Services or related field preferred.
• Supervisory and direct-care experience preferred.

Responsibilities

• Maintain safety and cleanliness of the home environment.
• Supervise and assist consumers in their daily lives.
• Train Direct Support Professionals per mandated curriculum.
• Accompany consumers to medical appointments.

Skills

Supervisory experience

Human Services experience

Training and development

Education

High school diploma or equivalent

Job description

REPORTS TO

Residential Services Coordinator and Program Director

INTRODUCTION

Volunteers of America Mid-States (VOA) is a non‑profit organization that provides housing and support services to families, veterans, low‑income seniors, and individuals with developmental disabilities across four states.

BENEFITS

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company‑paid)
• 403(b) retirement plan with company matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company‑paid benefits and paid time off effective day one

Training & Development

• VOA LEAD Program – Leadership Development Program
• VOA University – Staff Development
• VOA Academy – Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS

Responsible for the daily operations of a supported living home for persons with developmental disabilities, including supervising and training a team of Direct Support Professionals covering all shifts in the home.

WHAT YOU SHOULD HAVE FOR THIS ROLE

• High school diploma or equivalent preferred.
• Experience in Human Services or related field.
• Supervisory and direct‑care experience preferred.

RESPONSIBILITIES

1. Maintain safety and cleanliness of the home environment, following VOA policies and procedures for Home Safety.
2. Supervise and assist consumers in maintaining wholesome and productive lives, ensuring opportunities are provided for consumers to achieve their goals.
3. Perform all training of Direct Support Professionals per mandated curriculum required by state and VOA policy.
4. Perform all other duties as required by Residential Coordinator.
5. Accompany consumers to all scheduled or emergency medical appointments/consultations.
6. Attend all Interdisciplinary Team Meetings/Circles of Support as assigned by Residential Coordinator.
7. Complete all weekly, monthly and quarterly documentation to assure compliance with ISP and state regulations.
8. Train all staff to specific individualized training per ISP – detailed preferences, negotiables, non‑negotiables, likes, dislikes, fears, etc.
9. Plan and coordinate leisure, recreational and social activities.
10. Assist consumers in maintaining relationships with family, friends, and guardians.
11. Supervise staff and assigned consumers, available via pager or established process during shortages or consumer emergencies.
12. Develop staff schedules within budgetary constraints and guidelines to provide staff ratios based on consumer need and approved cost plans.
13. Review hours worked and authorize pay by signing off approval on timesheets of Direct Support Professionals.
14. Reconcile scheduled time and actual time worked by each staff member; participate in weekly determination of overtime use and implement plan to alleviate unnecessary overtime.
15. Monitor and evaluate staff performance and discuss with Residential Services Coordinator.
16. Recommend and administer disciplinary action for staff not meeting satisfactory performance or violating company policies.
17. Participate in interviewing and hiring process.
18. Be available for off‑duty calls regarding staff or consumer needs.
19. Submit weekly report on staff, consumers to Residential Coordinator and Program Director.
20. Initiate purchase requests in a timely manner to meet consumer needs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.