Home Loans Client Solutions Advisor

GHR; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hiring.fm is seeking an inbound Client Support specialist to resolve routine customer inquiries via calls, chats, or emails in a fast-paced center. You will provide accurate information, guide clients through solutions, and maintain strong relationships through digital channels.

Responsibilities include identifying client needs, recording data accurately, and escalating when risk or exceptions arise. Commitment to excellent attendance and flexible scheduling is required.

Job description

Hiring.fm is seeking an inbound Client Support specialist to resolve routine customer inquiries via calls, chats, or emails in a fast-paced center. You will provide accurate information, guide clients through solutions, and maintain strong relationships through digital channels.

Responsibilities include identifying client needs, recording data accurately, and escalating when risk or exceptions arise. Commitment to excellent attendance and flexible scheduling is required.