Home Infusion Tech: Compounding & Patient Care

Beth Israel Lahey Health; Westwood (MA); On-site; USD 40,000 - 54,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts seeks a Sterile Products Pharmacy Technician to support safe pharmacy services under pharmacist supervision, focusing on compounded and non-compounded items, inventory and compliance.

You will handle insurance billing, patient communications, and maintain records while calibrating equipment and ensuring QA. The role requires strong customer service, attention to detail, and ability to work in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Active state certification with Board of Registration in Pharmacy in Massachusetts.
• 1+ years related work experience required.
• Ability to develop strong relationships with diverse groups of professionals.
• Experience with computer systems including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Preparation, storage and distribution of compounded & non compounded items.
• Inventory control. Completing compliance audits and questionnaires with patients via phone or electronic communication.
• Performing financial transactions- Insurance billing & patient collections.
• Providing internal & external customer service.
• Maintenance of pharmacy records.
• Ordering, receiving, and inspecting medication and supplies.
• Follow all company & department policies and procedures.
• Operate, clean and sanitize equipment and compounding areas.
• Calibrate, use and maintain the equipment needed in preparation of compounded items.
• Ensure/Verify all calculations on compounding records & master formulation records are accurate and correct.
• Coordinate with pharmacy team members to compound preparations and execute quality assurance procedures.
• Ensure all compounds are prepared in accordance to the compounding records/master formula records.
• Follows documentation requirements- ensures records are complete, legible & timely.
• Demonstrates ability to identify and understand variable compounding modalities; consult with pharmacist or quality team when needed.
• Assists with Quality Assurance activities including monitoring of production environment and testing of compounded batches.
• Effectively communicates with patients/caregivers to assist with medication procurement.
• Communicates/Relays information to internal/external customers.
• Accurately labels, packs and stores products prior to shipment to patients.
• Perform inventory tasks to ensure proper quantities on hand of needed items.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Education

High School diploma or GED

Massachusetts Pharmacy Board Certification

Bachelor’s Degree preferred

Tools

Epic

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health in Massachusetts seeks a Sterile Products Pharmacy Technician to support safe pharmacy services under pharmacist supervision, focusing on compounded and non-compounded items, inventory and compliance.

You will handle insurance billing, patient communications, and maintain records while calibrating equipment and ensuring QA. The role requires strong customer service, attention to detail, and ability to work in a fast-paced environment.