Home Infusion Scheduling Lead — Patient Care Coordination

Optioncare; Melbourne (FL); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

401K Retirement Savings Plan with Job

Job summary

Option Care Health is seeking a Senior Patient Scheduler to coordinate clinical staffing and scheduling for patient visits. You will work closely with nursing, pharmacy and warehouse teams to determine schedule needs and ensure patient care is delivered on time.

The role may involve training new team members and cross-training in related scheduling duties, with emphasis on maintaining confidentiality and adherence to clinical guidelines.

Qualifications

• High School diploma or equivalent.
• 2 years of scheduling with a minimum of 1 year of that being in healthcare
• 2-4 years of experience in a general office administration setting or a similar fast paced environment(s)

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Responsible for interpreting physician's orders and scheduling according to orders.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• May float and cross train within differing areas of nurse support, such as that of the clerk
• May assist in process development and input
• Accepts other responsibilities and duties that may be assigned.

Skills

Verbal communication

Written communication

Customer service

Office software

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Option Care Health is seeking a Senior Patient Scheduler to coordinate clinical staffing and scheduling for patient visits. You will work closely with nursing, pharmacy and warehouse teams to determine schedule needs and ensure patient care is delivered on time.

The role may involve training new team members and cross-training in related scheduling duties, with emphasis on maintaining confidentiality and adherence to clinical guidelines.