Home Infusion Intake Specialist — Drive Timely Patient Access

Red River Pharmacy Services Inc.; Jonesboro (AR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Full-time employment

Impact on patient access to therapy

Job summary

Red River Pharmacy Services Inc. in Jonesboro, AR, is seeking an experienced Intake Specialist to join our home infusion team.

The role focuses on receiving, processing, and coordinating infusion referrals to ensure timely patient access. The ideal candidate has home infusion intake experience and a solid understanding of insurance verification, prior authorizations, and multidisciplinary collaboration with physicians, nurses, and pharmacy staff.

Qualifications

• Previous home infusion intake experience is preferred.
• Experience with referrals, benefits verification, and prior authorizations.
• Knowledge of infusion therapies and payer requirements.
• Strong communication with physicians, nurses, patients, and insurers.
• Excellent documentation and HIPAA compliance.

Responsibilities

• Receive and process home infusion referrals from hospitals and clinics.
• Review referral information for completeness and accuracy.
• Coordinate insurance verification and benefits investigation.
• Obtain prior authorizations and resolve related issues.
• Communicate with referral sources, physicians, nurses, patients and insurers.
• Coordinate timely intake and admissions for new patients.
• Enter and maintain patient and referral data in systems.
• Track referrals from receipt to approval and admission.
• Identify missing documentation and follow up promptly.
• Collaborate with pharmacists, nurses and billing staff.

Skills

Home infusion intake

Insurance verification

Prior authorizations

Communication with providers

HIPAA compliance

Multidisciplinary teamwork

Attention to detail

Independent work

Job description

Red River Pharmacy Services Inc. in Jonesboro, AR, is seeking an experienced Intake Specialist to join our home infusion team.

The role focuses on receiving, processing, and coordinating infusion referrals to ensure timely patient access. The ideal candidate has home infusion intake experience and a solid understanding of insurance verification, prior authorizations, and multidisciplinary collaboration with physicians, nurses, and pharmacy staff.