Home Infusion Clinical Services Coordinator

Alivia Health, LLC; Ponce (PR); On-site; USD 32,000 - 42,000; Full time

Job summary

Alivia Health, LLC is seeking a Clinical Services Coordinator in Ponce, PR. You will provide administrative and operational support for referrals, admissions, and follow-up for home infusion services, acting as the central point of contact among clinical staff, patients, physicians, providers, and health plans.

The role involves enrolling patients in systems, verifying demographics and authorizations, organizing patient records, scheduling services, and ensuring timely, accurate processing of

Qualifications

• Associate's degree or college coursework preferred.
• 1–3 years experience in home health care or related health care setting.
• Experience with referrals, data entry, and patient records.
• Basic knowledge of health plan authorization processes and PHI handling.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Receive and review medical orders, referrals, authorizations and documentation.
• Verify accuracy of physician and provider information.
• Check authorization documents for dates and validity.
• Identify discrepancies and escalate promptly.
• Maintain admission dates and log delays as needed in AIS records.
• Prepare and maintain administrative documentation for admissions.
• Coordinate service scheduling administration.
• Confirm patient info for scheduled visits with patients/families.
• Answer calls courteously to patients and providers.
• Maintain organized records per AIS policies.
• Produce reports on referrals, admissions and scheduling.
• Comply with AIS and Alivia Health policies and HIPAA requirements.

Skills

Microsoft Office

PHI/HIPAA knowledge

Communication skills

Data entry

Customer service

Office administration

Education

Associate's degree or college coursework

Tools

AXXESS system

Job description

Alivia Health, LLC is seeking a Clinical Services Coordinator in Ponce, PR. You will provide administrative and operational support for referrals, admissions, and follow-up for home infusion services, acting as the central point of contact among clinical staff, patients, physicians, providers, and health plans.

The role involves enrolling patients in systems, verifying demographics and authorizations, organizing patient records, scheduling services, and ensuring timely, accurate processing of