Home Infusion Billing & Customer Care Specialist

PruittHealth; Norcross (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

PruittHealth is seeking a billing specialist to provide customer service for Home Infusion billing, ensuring accurate bills for external and internal customers.

Responsibilities include reviewing pre-billing reports, monthly statements, and maintaining billing records while adhering to policies and regulations. A high school diploma and 1–3 years of medical billing experience are required.

Qualifications

• 1-3 years of experience in medical billing/collections.
• Experience with home infusion billing highly desired.
• Previous experience with CPR+ Home Infusion software or other billing software is a plus.

Responsibilities

• Maintain accurate billing information obtained from daily census, LTC, etc.
• Provide excellent customer service to both internal and external pharmacy home infusion customers.
• Review pre-billing reports daily for accuracy.
• Review monthly statements for accuracy.
• Respond to change productively and handle additional projects as assigned.
• Carry out all duties with a “Commitment to Caring” attitude in accordance with the company’s mission, vision, and philosophy.
• Follow all company policies and procedures, state and federal laws and regulations and report violations to the appropriate supervisor.
• File and organize all appropriate paperwork related to job duties.
• Keep supervisor informed of daily activities, and issues.

Education

High School Diploma

Tools

CPR+ Home Infusion software

Other billing software

Job description

PruittHealth is seeking a billing specialist to provide customer service for Home Infusion billing, ensuring accurate bills for external and internal customers.

Responsibilities include reviewing pre-billing reports, monthly statements, and maintaining billing records while adhering to policies and regulations. A high school diploma and 1–3 years of medical billing experience are required.