The Billing Specialist is responsible for the accurate and timely submission, follow-up, and resolution of medical claims. This position requires in-depth knowledge of procedural coding, ICD-10, CPT, HCPCS, CMS-1500 claim forms, electronic claims submission, payment posting, denials, and appeals.
We are seeking a Billing Specialist with previous infusion billing experience, including biologic and specialty medication billing, J-codes, and payer reimbursement requirements, to support our growing infusion services.
QUALIFICATIONS/EDUCATION:
- High School Diploma required.
- Minimum two (2) years of experience in medical billing and collections required.
- Previous infusion billing experience required.
- Experience billing biologic and specialty medications, infusion services, and J-codes required.
- Knowledge of payer reimbursement requirements for infusion medications and services preferred.
- Bilingual English/Spanish preferred; must be able to read, write, and speak English.
- Basic computer knowledge, including Microsoft Word, Excel, Internet, Electronic Health Records (EHR), practice management systems, e-faxes, and email.
CERTIFICATIONS/LICENSES:
ABILITIES/SKILLS:
- In-depth knowledge of CPT, ICD-10, HCPCS, and medical billing regulations.
- Strong knowledge of infusion billing, biologic and specialty medications, J-code billing, and payer reimbursement requirements.
- Understanding of Medicare, Medicaid, and commercial payer billing requirements.
- Ability to review infusion claims for appropriate coding, documentation, authorization, and reimbursement requirements.
- Excellent communication, customer service, and telephone skills.
- Strong organizational skills and ability to multitask effectively.
- Ability to work independently with minimal supervision.
- Ability to respect and maintain patient confidentiality at all times.
- Dependable, professional, and detail-oriented.
- Proficiency in Electronic Health Records, billing software, Microsoft Office applications, and other applicable systems.
- Ability to follow company policies and procedures.
SUPERVISORY RESPONSIBILITIES:
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Process medical claims daily, ensuring the correct diagnosis, CPT, HCPCS, and infusion-related billing codes are utilized.
- Prepare and submit claims for infusion services, biologic medications, and specialty medications, including applicable J-codes.
- Review infusion claims for accuracy and compliance with payer-specific billing and reimbursement requirements.
- Verify that required prior authorizations and referrals are obtained and appropriately documented before claim submission.
- Review provider documentation, infusion records, and progress notes to ensure services and medications billed are supported by the medical record.
- Maintain the billing process within the established 15-day billing timeframe.
- Process between 80 and 100 claims per day while maintaining accuracy and productivity standards.
- Submit claim batches to the clearinghouse daily.
- Review and resolve claim rejections and denials, resubmitting corrected claims as appropriate.
- Follow up with insurance carriers regarding unpaid, denied, or underpaid infusion and medical claims.
- Research infusion-related denials, including issues involving authorization, medical necessity, coding, medication units, and payer reimbursement requirements.
- Analyze denial trends and identify opportunities to improve reimbursement and reduce billing errors.
- Maintain accurate and detailed account notes within the billing system.
- Prepare and submit weekly productivity reports to the Revenue Cycle Manager.
- Collaborate with providers, coding staff, authorization staff, and infusion personnel to resolve billing issues and maximize reimbursement.
- Perform other duties as assigned by management.
We offer a competitive salary; Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits.