Home Improvement Solutions Consultant

Lowes; Morehead (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) matching

Associate discount 10%

Track to the Trades program

Job summary

Lowe’s in Kentucky is seeking a Sales Specialist to greet customers, discuss project needs, and guide them to solutions that turn ideas into reality. You’ll become a product expert, sharing features, promotions, and financing options to close a sale.

This role involves active movement in the store, helping customers, and delivering exceptional service across departments. Join a team that values flexibility, bonus opportunities, health insurance options, tuition assistance, and a 10% associate

Qualifications

• High School Diploma or GED.
• 1 year customer-facing sales or 6 months Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe’s will support and fund this requirement).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Bilingual

Education

High School Diploma or GED

Job description

Lowe’s in Kentucky is seeking a Sales Specialist to greet customers, discuss project needs, and guide them to solutions that turn ideas into reality. You’ll become a product expert, sharing features, promotions, and financing options to close a sale.

This role involves active movement in the store, helping customers, and delivering exceptional service across departments. Join a team that values flexibility, bonus opportunities, health insurance options, tuition assistance, and a 10% associate