Home Improvement Sales Specialist — Customer Advisor

Lowe's Companies, Inc.; Lexington (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance options

Tuition assistance

401(k) retirement plan with company‑m̧

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's in Lexington, VA seeks a Sales Specialist to help customers locate products and turn project ideas into reality. You’ll be the store face, sharing product knowledge and guiding customers through promotions, financing, and services.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more, while enjoying benefits like health plans, tuition assistance, 401(k) matching, and a 10% associate discount.

Qualifications

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic (addition and subtraction)
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Job description

Lowe's in Lexington, VA seeks a Sales Specialist to help customers locate products and turn project ideas into reality. You’ll be the store face, sharing product knowledge and guiding customers through promotions, financing, and services.

You’ll work across departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, and more, while enjoying benefits like health plans, tuition assistance, 401(k) matching, and a 10% associate discount.