Home Improvement Sales & Service Associate

Lowe's; Pensacola (FL); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day in our store, help them locate merchandise, and ensure customer needs are met with friendly service.

Reports indicate the role involves answering questions, stocking shelves, processing orders, and cross-training across departments.

Formación

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities required to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Conocimientos

Customer service

Retail technology

Bi-lingual

Herramientas

POS system

Smartphones/Tablets

Descripción del empleo

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day in our store, help them locate merchandise, and ensure customer needs are met with friendly service.

Reports indicate the role involves answering questions, stocking shelves, processing orders, and cross-training across departments.