Home Improvement Sales & Service Associate

Lowe's; Glen Carbon (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Glen Carbon, IL. You will welcome customers, help them find products for home improvement, and ensure a positive shopping experience. Expect varied duties across departments, with opportunities to learn new skills and support store operations.

The role emphasizes friendly customer service, stock replenishment, and accurate processing of orders. The team values bilingual abilities and reliability in a fast-paced retail environment.

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology (phones/tablets).
• Ability to read, write, and perform basic addition/subtraction.
• Able to stand or sit for long periods and perform job duties.
• Able to lift up to 25 lbs unassisted or with accommodation when needed.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and timely.
• Cross-train in other store areas to support service quality.
• Prepare department merchandise per customer needs (e.g., paint tinting, pipe work, wood cutting).
• Guide customers through shopping or checkout and assist as required.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech usage

Math basics

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Glen Carbon, IL. You will welcome customers, help them find products for home improvement, and ensure a positive shopping experience. Expect varied duties across departments, with opportunities to learn new skills and support store operations.

The role emphasizes friendly customer service, stock replenishment, and accurate processing of orders. The team values bilingual abilities and reliability in a fast-paced retail environment.