Home Improvement Sales Pro — Benefits & Growth

Lowe's; Leesburg (VA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Associate Discount

Tuition assistance

Paid time off

Job summary

Lowe's is seeking a Sales Specialist in Leesburg, VA to greet customers, understand project needs, and guide them to appropriate products and services. You’ll build product expertise, explain features and financing, and work across departments to close sales.

This role emphasizes customer service, accuracy, and teamwork in a fast-paced retail setting. You’ll be involved in stock checks, price adherence, and training peers while supporting checkout and in-store activities.

Qualifications

• High School Diploma or GED
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Basic math

Reading & writing

Mobility

Sales orders

Service plans

CAD design

Professional certification

Bilingual

Tools

None

Job description

Lowe's is seeking a Sales Specialist in Leesburg, VA to greet customers, understand project needs, and guide them to appropriate products and services. You’ll build product expertise, explain features and financing, and work across departments to close sales.

This role emphasizes customer service, accuracy, and teamwork in a fast-paced retail setting. You’ll be involved in stock checks, price adherence, and training peers while supporting checkout and in-store activities.