Home Improvement Sales & Customer Service Associate

Lowe's; Cary (NC); Sur place; USD 18 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Résumé du poste

Lowe's in Cary, NC is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will spend most of your time listening to customers, answering questions, and organizing merchandise while assisting with product locating, stocking, and checkout.

This role offers flexible schedules and opportunities for growth and training.

Qualifications

• 6 Months experience using a computer
• 6 Months experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to perform duties that may require prolonged standing
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Retail experience

Basic math

Computer literacy

Physical stamina

Outils

POS systems

Retail software

Smartphone apps

Description du poste

Lowe's in Cary, NC is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will spend most of your time listening to customers, answering questions, and organizing merchandise while assisting with product locating, stocking, and checkout.

This role offers flexible schedules and opportunities for growth and training.