Home Improvement Retail Specialist — Customer Champion

Lowe's Home Centers, LLC; Springfield (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount

Employee Stock Purchase Program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, guide product selection, and ensure a smooth shopping experience at our store. You will interact with customers, answer questions, and assist with merchandising and checkout.

Daily duties include helping customers find items, stocking shelves, and processing orders. Prior retail tech experience and strong communication help deliver outstanding service in a fast-paced environment.

Qualifications

• Must have basic computer skills and be comfortable using retail devices.
• Experience with retail technology for at least 6 months.
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for extended periods and lift up to 25 lbs.
• Customer-service mindset with friendly, professional communication.

Responsibilities

• Greet customers and help them locate products.
• Answer questions and provide friendly, professional service.
• Assist with stocking, merchandising, and checkout.
• Process orders and deliveries accurately.
• Cross-train in other store areas to support customers.
• Support various departments per store needs.

Skills

Computer literacy

Retail technology experience

Basic math

Stamina to stand

Lifting up to 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, guide product selection, and ensure a smooth shopping experience at our store. You will interact with customers, answer questions, and assist with merchandising and checkout.

Daily duties include helping customers find items, stocking shelves, and processing orders. Prior retail tech experience and strong communication help deliver outstanding service in a fast-paced environment.