Home Improvement Help Desk Associate

Lowe's Companies, Inc.; Columbus (OH); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to help customers find products, answer questions, and deliver friendly service in-store. You’ll work in multiple departments based on needs and ability, ensuring customers have a positive home improvement shopping experience.

The role offers a chance to learn, grow, and support customers with various home improvement tasks, with team collaboration and ongoing training opportunities.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for extended periods and perform duties as required.
• Minimally lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe’s and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to assist service delivery.
• Prepare merchandise in your department per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer skills

Retail tech

Customer service

Bi-lingual

Lifting 25 lbs

Job description

Lowe’s is seeking a Customer Service Associate to help customers find products, answer questions, and deliver friendly service in-store. You’ll work in multiple departments based on needs and ability, ensuring customers have a positive home improvement shopping experience.

The role offers a chance to learn, grow, and support customers with various home improvement tasks, with team collaboration and ongoing training opportunities.