Home Improvement Customer Service Champion

Lowe's Companies, Inc.; Wilmington (NC); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Wilmington, NC. You will warmly greet customers, help them locate products, and provide practical support for home improvement projects.

The role offers part-time options with flexible schedules and access to benefits including health insurance, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and a 10% associate discount. Training and growth opportunities are available.

Qualifications

• Customer service experience or aptitude is essential.
• Familiarity with basic retail technology and devices.
• Bi-lingual ability is a plus for many stores.
• Ability to perform basic arithmetic and operate a computer.
• Comfort with standing for long periods and lifting up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately for on-time receipt.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Bi-lingual

Computer basics

Retail technology

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Wilmington, NC. You will warmly greet customers, help them locate products, and provide practical support for home improvement projects.

The role offers part-time options with flexible schedules and access to benefits including health insurance, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and a 10% associate discount. Training and growth opportunities are available.