Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Springfield (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/株

Job summary

Lowe's is hiring a Customer Service Associate in Missouri. You will greet customers, help them find products, answer questions, and ensure their needs are met throughout the day. The role spans multiple departments, with responsibilities in merchandising, checkout, and customer support.

You will work in a fast-paced retail environment, with opportunities to learn new trades and participate in training programs while contributing to a positive shopping experience for customers.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience with retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand, sit, and perform duties as required.
• Minimally lift 25lbs unassisted or with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other areas to support best customer service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail tech familiarity

Math basics

Physical stamina

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate in Missouri. You will greet customers, help them find products, answer questions, and ensure their needs are met throughout the day. The role spans multiple departments, with responsibilities in merchandising, checkout, and customer support.

You will work in a fast-paced retail environment, with opportunities to learn new trades and participate in training programs while contributing to a positive shopping experience for customers.