Home Improvement Customer Care Specialist

Lowe's; Chesterfield (MO); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) and ESPP

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate in Chesterfield, MO to welcome customers and help them find products across departments. You’ll deliver friendly service, assist with merchandise locating, and support store operations throughout your shift.

This role emphasizes customer interaction, problem solving, and teamwork. It’s ideal for individuals seeking flexible schedules, part-time opportunities, and growth within a nationwide home improvement retailer.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Basic arithmetic skills (addition/subtraction).
• Ability to stand for long periods and perform job duties.
• Able to lift 25 lbs unassisted or with assistance as needed.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time arrival.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer basics

Retail technology familiarity

Arithmetic

Physical stamina

Lifting up to 25 lbs

Tools

POS system

Job description

Lowe’s is hiring a Customer Service Associate in Chesterfield, MO to welcome customers and help them find products across departments. You’ll deliver friendly service, assist with merchandise locating, and support store operations throughout your shift.

This role emphasizes customer interaction, problem solving, and teamwork. It’s ideal for individuals seeking flexible schedules, part-time opportunities, and growth within a nationwide home improvement retailer.