Customer Service & Home Improvement Expert

Lowe's; Wentzville (MO); On-site; USD 24,000 - 38,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Missouri. This role supports customers with home improvement needs, helps locate products, and ensures timely delivery of merchandise.

You may work across departments and assist with stocking, checking out customers, and handling various store duties. The position offers part-time hours with benefits and opportunities for growth, plus access to Lowe's tuition assistance, a company-matching 401(k), and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Retail technology

Communication

Job description

Lowe's is hiring a Customer Service Associate in Missouri. This role supports customers with home improvement needs, helps locate products, and ensures timely delivery of merchandise.

You may work across departments and assist with stocking, checking out customers, and handling various store duties. The position offers part-time hours with benefits and opportunities for growth, plus access to Lowe's tuition assistance, a company-matching 401(k), and an associate discount.