Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Ridgeland (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Ridgeland, MS is seeking a Customer Service Associate to greet customers, assist with product selection, and ensure a friendly shopping experience. You will handle inquiries, help locate items, and support checkout procedures while maintaining store standards.

The role offers exposure to multiple departments and opportunities to learn trade skills, with daily customer interaction and teamwork at the forefront of the position.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Multitasking

Communication

Education

High school diploma

Tools

POS System

Job description

Lowe's Home Centers, LLC in Ridgeland, MS is seeking a Customer Service Associate to greet customers, assist with product selection, and ensure a friendly shopping experience. You will handle inquiries, help locate items, and support checkout procedures while maintaining store standards.

The role offers exposure to multiple departments and opportunities to learn trade skills, with daily customer interaction and teamwork at the forefront of the position.