Customer Service Associate: Home Improvement & Benefits

Lowe's Home Centers, LLC; South Carolina; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in South Carolina to greet customers, help them find products, and provide friendly, efficient service. You will work across departments, stock shelves, process orders, and assist customers at checkout, with emphasis on accuracy and teamwork.

Ideal candidates have basic computer and retail tech experience, strong communication, and the ability to stand for long periods; Bi-lingual skills and relevant certification are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic arithmetic

Physical tolerance

Lifting 25 lbs

Education

Certification in trade (preferred)

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in South Carolina to greet customers, help them find products, and provide friendly, efficient service. You will work across departments, stock shelves, process orders, and assist customers at checkout, with emphasis on accuracy and teamwork.

Ideal candidates have basic computer and retail tech experience, strong communication, and the ability to stand for long periods; Bi-lingual skills and relevant certification are a plus.