Home Improvement Customer Service Pro | Flexible Hours + Benefits

Lowe's Home Centers, LLC; Warwick (RI); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's Home Centers, LLC is seeking aCustomer Service Associate in Warwick, RI to welcome customers, help them locate products, and ensure a positive shopping experience. You will assist across departments, stock shelves, and process orders, with a focus on accuracy and friendly service.

The role supports a diverse customer base, including bilingual individuals, and offers opportunities to train in different areas, promoting growth within Lowe's retail network.

Qualifications

• 6 months experience using a computer with basic input/output.
• 6 months experience with retail tech such as smartphones and tablets.
• Reading, writing and performing basic arithmetic.
• Able to stand/sit for long periods and perform job duties.
• Lift 25 lbs unassisted or more with/without accommodation.
• 6 months retail/customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech

Basic math

Physical stamina

Lifting ability

Retail/customer service experience

Bilingual

Trade certification

Job description

Lowe's Home Centers, LLC is seeking aCustomer Service Associate in Warwick, RI to welcome customers, help them locate products, and ensure a positive shopping experience. You will assist across departments, stock shelves, and process orders, with a focus on accuracy and friendly service.

The role supports a diverse customer base, including bilingual individuals, and offers opportunities to train in different areas, promoting growth within Lowe's retail network.