Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Topeka (KS); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/고

Job summary

Lowe’s Companies, Inc. in Topeka, KS is seeking a part-time Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience.

You will assist across departments, stock shelves, and process orders with accuracy while maintaining a friendly, professional demeanor. Among the requirements are basic computer and retail tech use, reading/writing arithmetic, and the ability to stand for long periods while lifting up to 25 lbs.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech

Basic math

Bilingual (preferred)

Teamwork

Tools

Smartphones/Tablets

Job description

Lowe’s Companies, Inc. in Topeka, KS is seeking a part-time Customer Service Associate to welcome customers, help them locate products, and ensure a smooth shopping experience.

You will assist across departments, stock shelves, and process orders with accuracy while maintaining a friendly, professional demeanor. Among the requirements are basic computer and retail tech use, reading/writing arithmetic, and the ability to stand for long periods while lifting up to 25 lbs.