Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Marion (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Marion, NC. You will greet customers, help them find home improvement products, and provide support across store departments to ensure a seamless shopping experience.

Roles involve standing for long periods, lifting up to 25 lbs, and occasional loading of merchandise. Benefits include health insurance, tuition assistance, a 401(k) match, employee stock purchase program, and a 10% associate discount.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing and basic arithmetic
• Able to stand/sit for long periods
• Lift up to 25 lbs (unassisted)

Responsibilities

• Welcome customers and provide friendly, professional service
• Assist customers in locating and handling merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise (e.g., paint, pipe, wood, drywall)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Multitasking

Bi-lingual

Computer proficiency

Retail tech

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Marion, NC. You will greet customers, help them find home improvement products, and provide support across store departments to ensure a seamless shopping experience.

Roles involve standing for long periods, lifting up to 25 lbs, and occasional loading of merchandise. Benefits include health insurance, tuition assistance, a 401(k) match, employee stock purchase program, and a 10% associate discount.